Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
Clean rooms
Friendly staff
Noisy location
Confusing layout
8.4/10
Great
Rooms
8.3
Location
7.7
Service
9.0
Dining
8.3
Guest reviews
8.4/10
based on 3 reviews
8.6
8.6/10 based on 1096 reviews
Nicholas
United Kingdom,
April
2024
8.6/10
It was truly one of the best stays I've had in Australia and offered excellent value for money. The service was exceptional, with friendly staff and no door-holding devices. The location, although a bit tricky for newcomers, was perfect – close to the railway and restaurants, with a panoramic view of Brisbane. The dining was excellent, especially the ordered-ahead breakfast, and the facilities were fantastic.
Rooms
9.0
Staying in the rooms felt like having noise-canceling headphones on. The rooms were really nice, the best during my stay in Australia, and offered great value for money.
Service
9.0
The service was amazing! Staff were not only super friendly but also didn't use any floor pegs or devices to hold the doors open until checkout.
Location
8.0
Although a bit confusing for those unfamiliar with the area, the location was excellent – near the railway, close to restaurants, and provided a panoramic view of Brisbane. GPS helps with any confusion.
Dining
8.0
The dining experience was fantastic! Ordering the night before for breakfast was excellent value for money at the cafe. Additionally, the restaurant offered good value and friendly service.
Facilities
9.0
The facilities were top-notch, enhancing the overall stay experience. The facilities were simply fantastic.
Johnny
United Kingdom,
January
2024
8.4/10
The hotel offers lovely, clean, and comfortable rooms right beside the railway station with good amenities. The rooms, though small, provide a cozy stay. The exceptional and accommodating service, along with efficient and friendly staff, adds to the overall experience. The location is excellent, near the railway and restaurants, making it convenient for travelers. The dining experience is delightful, offering excellent value for money. Overall, a great choice for a stay with minor room size considerations.
Rooms
8.0
The rooms were lovely, clean, and comfortable with good amenities.
Service
9.0
The service was exceptional and accommodating, with efficient, friendly, and welcoming staff.
Location
8.0
The hotel is excellently located near the railway and close to restaurants, albeit on several floors within a medical and hospital center.
Dining
9.0
The dining experience was excellent and good value, offering European dishes.
Facilities
8.0
The hotel provides good facilities that enhance the stay experience.
Joseph
United Kingdom,
May
2023
7.8/10
Staying at the hotel was a pleasant experience overall. The rooms were clean and had everything you could need, although being right next to the railway was a bit noisy at times. The staff were friendly and helpful, making the stay enjoyable. The location, especially for those visiting the westside hospital, was very convenient, though it could be confusing at first. The dining options were good value for money, and the facilities were satisfactory.
Rooms
8.0
The rooms, despite being right next to the railway, were very clean and had everything you could need.
Service
9.0
The staff were very helpful and friendly, especially the receptionist.
Location
7.0
The location of the hotel is perfect for those visiting the westside hospital, but it could be confusing without extra details.
Dining
8.0
The dining options were good value for money when consumed at the cafe and the service was friendly.